Refund policy

We have a non-return policy, which means you cannot request a return in almost all circumstances. This is because there is a digital element to almost all orders. Since there is no way to ensure that digital goods are returned, they cannot be refunded. If you feel as though you should be eligible for a return or replacement, please contact david@parkerpercussion.com. Your request will be reviewed and you'll receive a response with further instructions from there.